Privacy Policy

1. General Information

This privacy policy explains how our transport platform collects, uses, protects and shares personal data of its users. By using our platform, you are deemed to have accepted the terms stated in this policy.

Protecting your personal data is important to us. We process your information in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK") and applicable regulations.

10. KVKK and Data Processing Principles

YükMerkezi acts as a Data Controller under KVKK and conducts every data processing activity in compliance with the legislation.

We process and store the personal data we collect for the following purposes:

• Identity and contact data is used for membership, verification and official notifications.
• Financial data is kept for invoicing, accounting and fulfilling statutory obligations.
• Usage, device and location data is evaluated to improve service quality, perform security analysis and prevent abuse.
• Company and vehicle information is stored for platform security and fulfilling our contractual obligations.

To exercise your rights under KVKK, you can contact us at yukmerkezi@gmail.com or via our contact form.

2. Personal Data We Collect

We may collect the following personal data while you use our platform:

• Identity Information: Name, surname, national ID number (optional), date of birth
• Contact Information: Email address, phone number, address details
• Usage Data: IP address, browser type, device information, visited pages, search queries
• Business Information: Company name, tax number, field of activity, vehicle information
• Location Data: GPS data (when permission is granted), city/region details

3. Purposes of Processing Personal Data

We use the personal data we collect for the following purposes:

• Providing and managing platform services
• Creating and managing user accounts
• Publishing and matching load and vehicle listings
• Carrying out payment processes
• Offering customer service and support
• Security and fraud prevention
• Fulfilling legal obligations
• Marketing and promotional activities (with consent)
• Platform improvements and analytics
• Personalizing the user experience

4. Sharing Personal Data

We may share your personal data with third parties in the following situations:

• Service Providers: Trusted third parties that deliver payment, hosting, analytics and marketing services
• Business Partners: Partners required to provide platform services
• Legal Obligations: When required by law, court order or official authority requests
• Security: For preventing or investigating security breaches
• Business Transfers: During mergers, transfers or asset sales

Your personal data will not be used or shared outside the purposes described above.

5. Data Security

We apply the following measures to protect your personal data:

• Use of SSL/TLS encryption technologies
• Secure server infrastructure and data centers
• Regular security audits and tests
• Access control and authorization mechanisms
• Data backup and recovery procedures
• Employee training and awareness programs
• Security incident detection and response systems

However, it is impossible to guarantee 100% security for data transmitted over the internet. Please take your own precautions to protect your personal data.

6. User Rights

Under KVKK you have the following rights:

• Learn whether your personal data is processed
• Request information if it has been processed
• Learn the purpose of processing and whether it is used appropriately
• Know third parties to whom it is transferred domestically or abroad
• Request correction if it is incomplete or inaccurate
• Request deletion or destruction under KVKK conditions
• Request notification of corrections/deletions to third parties
• Object to outcomes against you resulting from automated analysis
• Claim compensation in case of damages due to unlawful processing

To exercise these rights, please visit our Contact page and get in touch with us.

7. Data Retention Period

Your personal data is stored for as long as required by the processing purpose and legal retention obligations. Once the period ends, your data is safely deleted, destroyed or anonymized.

8. Children's Privacy

Our platform is not intended for individuals under 18. We do not knowingly collect data from anyone under 18. If we learn that we collected such data, we delete it immediately.

9. Policy Changes

We may update this privacy policy from time to time. We will notify you via email or through the platform when important changes occur. Continued use after the changes take effect means you accept the updated policy.

11. Contact

You can reach us for any questions, suggestions or complaints about our privacy policy: